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Why buy from Neerus.com?
Neerus's is a true fashion treasure trove, offering stylish collections of Indian ethnic wear. Neerus's is always attentive to women's fashion needs, and its products reflect tradition and class. The grace and sophistication it bestows on the wearer is simply unparalleled.
Neerus.com is a one-stop online platform offering a wide variety of cutting-edge ethnic wear; our online store offers everything from lehengas to bridal sarees, from contemporary to Indo-Western collections.
Do I have to register before I can make a purchase?
We recommend having an account because it helps you manage your order history and track your shipment online. However, guest logins are always welcome!
How do I determine the right size for me?
You can view product size details by clicking the size guide link on the product page. This displays the product size chart and helps you choose the right size for you.
Is it mandatory to provide the city/town postal code?
To ensure the fastest possible delivery for all orders to India and other countries, please ensure you include your FULL postal address with the correct PIN code. We will not be responsible for any postal delays resulting from incomplete addresses.
What payment methods are accepted on Neerus.com?
Neerus.com supports the following payment options:
1. Debit card
2. Credit card
3. Net banking
4. Debit card
5. Diners Card
What should I do if my payment fails?
Please try making the payment again after making sure that the information you entered is correct, including all account details, billing addresses, and passwords.
If your payment is debited from your account due to a payment error, it will be credited back within 8-10 business days after receiving confirmation from your bank.
How do I apply a coupon/voucher code?
You can apply a coupon/voucher code on the cart page before placing your order. The applicable discount will appear in the order summary section.
How can I track my order and shipment?
You can track your order by simply logging into your Neeru's account and entering your order ID.
We'll send you an email regarding your order's shipment as soon as your items are handed over to the carrier. We'll also provide you with tracking details via email within the next 24-48 business hours. These notification emails will contain your tracking number and the carrier's website details. Tracking numbers for shipped orders may take up to 36 business hours to be active on the carrier's websites.
If you have any questions about your order, please feel free to contact us at +91-9000293293 (Mon-Sat, 9:00 AM - 7:00 PM IST) or by email at orders@neerus.com.
For any questions or support, you can write to us or call us at orders@neerus.com / +91-9000293293 (Mon-Sat, 9:00-19:00 IST).
What is the validity period of the Neeru eGift Card?
It is valid for six months from the date of issue. These vouchers can be used at the Neeru store or for online purchases at neerus.com. Please note that this gift certificate is NOT valid for discounts or other programs.