Terms and conditions

Please read these terms carefully before using this site.
Welcome to Neerus.com, a service provided by Neeru's Ensembles Private Ltd.. By using Neerus.com, you are deemed to have accepted the terms and conditions listed below.

LICENSE AND ACCESS TO THE SITE
Neerus.com grants you a limited license to access and make personal use of this site; you may not download (other than page caching) or modify it, or any portion of it, except with the express written consent of Neerus.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of other merchants; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Neerus.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Neerus.com or our affiliates without the express written consent of Neerus.com. You may not use any meta tags or any other "hidden text" utilizing Neerus.com's name or trademarks without the express written consent of Neerus.com. Any unauthorized use terminates the permission or license granted by Neerus.com. You may not use any Neerus.com logo, graphic, or proprietary trademark as part of the link without the express written consent of Neerus.com.

COLOR DISCLAIMER
Neerus.com firmly believes that all customers ordering online understand that the colors displayed on a monitor may differ slightly from the actual garments ordered. All color options offered online are a commitment to offering our customers the widest possible selection of Neeru outfits. It is virtually impossible for us to replicate the exact colors of an outfit displayed on your monitor. A slight variation in the shade you select is considered normal, as these garments tend to reflect different shades of color depending on the light and medium. The colors shown in the catalog may vary from the actual colors of the garments, as the photography and printing process involves numerous transitions and changes.

PRODUCT AND IMAGE
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in contrast between monitors, mobile devices, or tablets, product colors may appear different from those shown on the website.

The product shown on the website is a replica of Neeru's Resham ombré Lehenga.

BRAND INFORMATION
Neerus.com, Neerus.co.in, Neerus.in, and Neerus.org are registered trademarks of the company and copyright of Neeru's Ensembles Private Limited. These trademarks may only be used publicly with the permission of Neeru's Ensembles Private Limited.

CANCELLATIONS
If we receive a cancellation notification and the order has not been processed/approved by us, we will cancel the order and refund the full amount within 7 days. We cannot cancel orders that have already been processed and shipped. Neerus.com reserves the right to decide whether or not an order has been processed. The customer agrees not to contest Neerus.com's decision and to accept Neerus.com's cancellation decisions.

AUTOMATIC ORDERS CANCELLATION BY NEERUS.COM
Neerus.com generally does not cancel any orders, except under the following conditions:

If stock is not available or the order has not been processed within 15 business days from the order date (Neerus.com reserves the exclusive right to cancel the total/partial order)
PIN code coverage problem
If the address is not specific, Neerus.com will notify the buyer to update the address, but if the buyer does not respond after 2 emails within 3 business days, Neerus.com will have the right to cancel the order and the full amount will not be refunded.
If the order has been pending for more than 15 working days.
If the logistics partner experiences a delivery issue and the order is returned to the shipping address, the full amount will not be refunded.
Please note that under no circumstances will we be able to return/refund the product once it has been delivered.

If any of the above conditions occur during the order process, Neerus.com reserves the right to cancel the order and refund the customer.

CREDIT CARD DATA
You agree, understand, and confirm that the credit card information you provide to use the services on Neerus.com will be correct and accurate and that you will use a credit card that is legitimately yours, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide Neerus.com with correct and valid credit card information. Furthermore, the aforementioned information

Your information will not be used or shared by Neerus.com with third parties except as required for fraud investigations or by law, regulation, or court order. Neerus.com will not be responsible for any credit card fraud. You will be held responsible for any fraudulent use of your card, and the burden of proving otherwise will rest solely with you.

ACCEPT and CONFIRM
That in the event of non-delivery due to your error (for example, incorrect name or address or any other incorrect information), any additional costs incurred by Neerus.com for re-delivery will be charged to you.
That you will use the services provided by Neerus.com, its affiliates, consultants and contractors, solely for lawful purposes and that you will comply with all applicable laws and regulations when using the Site and transacting on the Site.
You will provide authentic and truthful information in all instances where such information is requested. Neerus.com reserves the right to confirm and validate the information and other details you provide at any time. If, at the time of confirmation, your information is found to be incorrect (in whole or in part), Neerus.com reserves the right, at its sole discretion, to refuse your registration and prevent you from using the Services of Neerus.com and/or other affiliated websites without notice.
Returns or exchanges are not accepted for international orders.
The delivery address of the ordered product will be correct and appropriate in all respects.
Any customs duties must be paid by the buyer upon delivery and will be applied based on the destination country.
The "Buy 1 Get 1" promotion offers a 50% discount on sale items.
Before placing an order, please carefully review the product description. By placing an order, you agree to be bound by the terms and conditions included in the item description. EXCLUSIVE ONLINE OFFERS
Neeru's portal and physical stores are completely different entities and cannot be combined during offers.
During promotional offers, coupons/discount codes will not be valid.
Registered Office: Neeru's Ensembles Pvt Ltd. Plot 639, Road 36, Jubilee Hills, Hyderabad, Telangana 500033.