Shipping Policy

We firmly believe in delivering products purchased on neerus.com in perfect condition and as quickly as possible. Shipping costs apply to all online orders and may vary depending on your location.

The shipping address is the address where the customer wishes to receive the shipment.

We deliver to all postal addresses worldwide. To ensure the fastest possible confirmed delivery, we ask you to provide a complete postal address with the correct PIN code. Neerus will not be responsible for any postal delays resulting from incomplete addresses.

In most cases, your order is processed within 48-72 hours of placing your order.

Estimated delivery times for orders within India and internationally are 15-20 business days. Delivery may take longer to some locations, depending on the accessibility of your location to our logistics partners.

Cancellations will not be considered once an order has been placed, and therefore shipping costs will not be refunded. The shipping times indicated on our website for each item are indicative and approximate; occasionally, due to circumstances beyond our control, delays may occur. For this reason, refunds, returns, replacements, or exchanges will not be considered.

All products are first wrapped in polyethylene, then stored in Neeru's custom, secure packaging, and finally delivered to the courier. Our shipping rates are fair and transparent. Shipping rates are based on the city/country. Shipping to India is free.

GST/customs taxes and import duties are beyond our control. International customers are responsible for any customs duties imposed by their country. We have no control over these charges and cannot predict their amount, as policies vary widely from country to country. They are entirely your responsibility. The courier may also charge additional service fees in addition to customs duties, depending on the case.

The company reserves the right to cancel cash on delivery orders, according to its own policy.